CIRQ (the Certification Institute for Research Quality), an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has awarded certification to New York, NY-based OvationMR for compliance with the ISO/IEC 27001:2022, a widely recognized and internationally accepted information security standard.
ISO 27001 provides a framework for companies to manage their data security. It establishes requirements for information controls to manage people, processes, and technology. The standard covers both the technological aspects of security as well as corporate security, physical security, etc., and relies on regular risk assessments enabling a company to consistently identify and treat security threats. ISO 27001 is accepted worldwide as an assurance that proper and continual measures have been taken to protect valuable company data.
The certification of OvationMR’s Information Security Management System defines and governs the information security controls applicable to infrastructure, systems and services required to deliver full-service market research services and research tools to its clients and support the internal business processes. These include cloud-based services and platforms for the delivery and reporting of market research, Microsoft 365, AWS, human resources, and finance. The certification runs through September of 2028.
“Setting out to gain ISO 27001 certification is a journey of many steps and team sport in the truest sense. Achievement of certification comes after organizational commitment and alignment to the high standard it sets for data privacy, security, and quality,” commented Jim Whaley, CEO. “We are a better company having adopted the ISO framework for protecting participant, client, and partner sensitive data. It's a message to our partners and our people that we mean business in protecting their data, their assets and interests.”
About OvationMR
OvationMR is a technology enabled insights consultancy where research practitioners find fast, fact-based answers for decision making. Discover and Act with Human in the Center modern tools and access to global research audiences. QueryOS® is the company’s AI-enabled online survey and interview question probing tool that provides deeper, more meaningful insights from quantitative and qualitative studies. EthOS® is OvationMR’s mobile-first UX, CX, and employee experience platform for conducting ethnographic research, journey mapping, concept testing, qualitative IDIs, and video surveys. Consumer insights practitioners utilize OvationMR solutions for Brand Tracking, Concept Tests, Mobile Ethnography, Segmentation Studies and more.
About CIRQ
A subsidiary of the Insights Association, CIRQ (the Certification Institute for Research Quality) was established to provide assessment and certification services to market research firms seeking certification to ISO 20252 and ISO 27001. A non-profit entity, CIRQ is committed to providing timely, thorough, and impartial assessments of its customers' research process management or information security management systems regarding certification to corresponding standards. CIRQ was established in compliance with all ISO requirements for certification bodies that provide auditing and certification services and is fully accredited by ANSI’s National Accreditation Board. To conform to its mandate of objective and impartial audits to these ISO standards, CIRQ is independently operated and managed under the oversight of an independent Board of Directors and submits to annual moderation by external authorities on ISO certification bodies.