CIRQ, an accredited International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that Raleigh, NC-based L&E Research, Inc. has been certified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.
ISO 20252:2019 establishes globally recognized terms, definitions, and service requirements for project management in research organizations. Processes outlined in ISO 20252:2019 are designed to produce transparent, consistent, well-documented, and error-free methods of conducting and managing research projects.
This three-year certification covers all six annexes of ISO 20252:2019.
L&E Research is already certified to ISO/IEC 27001:2013, a widely recognized and internationally accepted information security standard. L&E joins M3, Burke, Inc., MedSurvey, and Verian Group, as dually certified companies on CIRQ’s growing roster.
"Achieving ISO 20252 certification reflects our deep commitment to quality, consistency, and operational transparency across every project we manage,” said Tracy Isacco, President of L&E Research. “This certification goes beyond meeting a global standard; it reinforces the confidence our clients place in us by ensuring their insights are built on validated, well-documented processes. When combined with our ISO 27001 certification, it underscores our promise to protect both the quality of research and the security of information at every stage."
About L&E Research
Since 1984, L&E has successfully recruited consumers, healthcare professionals, and business professionals for virtually every type of market research project. Fueled by a belief that great conversations are facilitated by a combination of human talent and technology, the company has grown to establish and operate facilities in Charlotte, Chicago, Cincinnati, Columbus, Denver, New York, Orlando, Raleigh, and Tampa.
About CIRQ
A subsidiary of the Insights Association, CIRQ (the Certification Institute for Research Quality) was established to provide assessment and certification services to market research firms seeking certification to ISO 20252 and ISO 27001. A non-profit entity, CIRQ is committed to providing timely, thorough, and impartial assessments of its customers' research process management or information security management systems regarding certification to corresponding standards. CIRQ was established in compliance with all ISO requirements for certification bodies that provide auditing and certification services and is fully accredited by ANSI’s National Accreditation Board. To conform to its mandate of objective and impartial audits to these ISO standards, CIRQ is independently operated and managed under the oversight of an independent Board of Directors and submits to annual assessments by external authorities on ISO certification bodies.